Singapore Airlines offers passengers up to $25,000 in compensation after fatal turbulence incident – Singapore Airlines (OTC:SINGY)

Singapore Airlines (OTC:SINGY) has offered compensation to passengers on a flight that encountered extreme turbulence last month, resulting in one death and several injuries.

What happened: The airline said in a statement Tuesday that it had offered $10,000 in compensation to passengers with minor injuries, AP News reported.

“We have invited those who suffered more serious injuries in the incident to discuss a compensation offer that suits their individual circumstances if they feel comfortable and willing to do so,” it said in a statement.

Passengers who are medically determined to have suffered serious injuries, require long-term medical care, and request financial assistance will receive an upfront payment of $25,000 for their immediate needs. This will be part of the final compensation these passengers receive.

The airline has also promised a full refund of the fare to all passengers on the flight, including those without injuries. In addition, all passengers will receive delay compensation in accordance with European Union and UK regulations.

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Why it is important: The turbulence incident occurred on May 21, when a Boeing 777 carrying 211 passengers and 18 crew members on board and en route from London to Singapore encountered sudden turbulence over the Irrawaddy Basin, killing a 73-year-old British man and injuring dozens of passengers.

The airline responded proactively to the aftermath of the incident, having already paid out 1,000 Singapore dollars (US$739) to each passenger for their immediate needs, covered the medical costs of injured passengers and arranged flights to Bangkok for their family members and dependents if requested.

Following the incident, the airline revised its seatbelt sign policy and changed its flight route. According to the Emirates president, this also served as a lesson for the aviation industry.

“They were a bit unlucky, but how they dealt with the consequences is a lesson for all of us in the industry,” Timothy Clark, President of Emirates, said at the annual meeting of the International Air Transport Association in Dubai.

In addition, the incident underscores a worrying trend in aviation safety. Just days after the Singapore Airlines incident Qatar Airways Similar air turbulence occurred on a flight from Doha to Ireland, injuring twelve people.

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Image via Shutterstock

This story was created with Benzinga Neuro and edited by Kaustubh Bagalkote