Investigation uncovers possible Windstream violations in 911 outages in Nebraska

LINCOLN, Nebraska (KLKN) — The Nebraska Public Service Commission completed its investigation into three 911 call failures on Tuesday.

The agency said it had identified possible violations by Windstream and filed a complaint against the company.

“Through our investigation, we have determined that there may be violations of the Commission’s rules,” Commission Chairman Dan Watermeier said in a press release. “The complaint gives the Commission the opportunity to hold the carrier accountable through punitive measures.”

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The state was investigating three Windstream outages that had disrupted 911 services in recent months.

The first incident, on September 2 and 3, involved 911 in southeastern Nebraska.

On November 28, another outage occurred, raising the ire of the state’s senators.

On January 13, two fiber optic lines were cut, resulting in a one-hour outage of all Windstream lines.

SEE ALSO: Nebraska Public Service Commission launches investigation into 911 outages

The Commission will hold a hearing on the complaint on 27 and 28 August.

Windstream could face fines if authorities conclude that the company has violated regulations.