Latest information – NBC Boston

There is an emergency call failure in Massachusetts, several police and fire departments announced on Tuesday.

It was not immediately clear what caused the outage, but police in Boston, Worcester, Medford and Malden and fire departments in Brockton and Hanson shared information about the outage. Authorities urged people needing help to call their local fire department number.

“9/11 is currently out nationwide,” Boston Police said in a statement. “If you have an emergency, please call a fire station.”

Boston Mayor Michelle Wu mentioned the power outage at the start of her press conference to mark the Boston Celtics’ NBA championship parade on Tuesday afternoon, saying, “We are in contact with the state and all appropriate authorities to work to resolve the issue.”

NBC10 Boston is reaching out to state authorities for more information.

Massachusetts is currently experiencing a statewide 911 outage. If you have an emergency in Worcester, call the Worcester Police Department at 508-799-8606.

— WorcesterPD (@WorcesterPD) June 18, 2024

🚨 911 OUTAGE 🚨 Several agencies in the Greater Boston area are currently experiencing an emergency call outage.
You cannot reach our dispatch center by dialing 911. However, you can get through by dialing our direct line at 781-322-1212. Text messages to 911 are not working at this time… pic.twitter.com/NM4osIulxo

— Malden Police (@MaldenPolice) June 18, 2024

⚠️911 FAILURE⚠️

The 911 system is currently down. Please call 781-395-1212 for emergencies and other cases at this time. pic.twitter.com/KO4ZcMRqZb

— Medford Police (@MedfordPolice) June 18, 2024

Major 911 outage in Massachusetts. If you need the fire department, you can call 508-583-2323 or call the nearest fire alarm. If you need the police, call 508-941-0200. pic.twitter.com/JOzpzRxG4A

— Brockton Fire (@Brockton_Fire) June 18, 2024

⚠️⚠️ATTENTION⚠️⚠️
In some parts of the state, 9-1-1 is temporarily down. In emergencies, try 911. If you have connectivity issues, call the Regional Old Colony Communications Center at 781-934-1553 or the Hanson Fire Department directly at 781-293-9571.

— Hanson Fire (@HansonFire) June 18, 2024

This is a breaking news story that will be updated.