Cyber ​​incident at CDK Global causes widespread disruption at US auto dealerships | News

On a busy holiday Wednesday, thousands of auto dealerships across the U.S. experienced operational disruptions due to a cyber incident at CDK Global, a leading software provider. The outage affected CDK’s dealer management systems and digital retail solutions, causing many dealerships to either close or resort to manual processes for routine operations. CDK responded by shutting down all systems for testing and consultation with outside experts. Dealers raised concerns about the protection of customer information and requested details of the incident from CDK.