Man arrested after rental car stolen in Atlanta Avis says he’s pressing charges – WSB-TV Channel 2

Elinor said Avis promised him a full refund in April, but he still hasn’t gotten his money back for the leased vehicle, which cost about $750. He said the company remained silent despite several phone calls.

Elinor said that besides the money, he remains traumatized because of his arrest, which took place in Carrollton.

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“I just hear, ‘Stop,’” Elinor said. “I see a bunch of guns pointed at me.”

Elinor, originally from New York, rented the car from Avis. At one point it was reported stolen on a Flock camera.

“I never knew what trauma was until this situation here,” Elinor said. “Every time I see cops, I’m a little skittish, I panic a little. »

Elinor said two managers offered her a full refund for the ordeal, but more than a month later, Elinor said Avis ghosted her.

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“I kept calling and no one answered,” Elinor said.

He said a representative offered him a partial refund.

“I’m not going to settle for a partial refund,” Elinor said.

He said the company had to do the right thing to put him at risk by renting a vehicle that had been reported stolen.

“I don’t feel respected,” Elinor said. “I feel like I will definitely never do business with Avis because they don’t respect their customers.”

Avis sent a statement saying they were aware of the incident, but that it is a legal matter and they cannot comment further.

Meanwhile, Elinor said he was moving forward with legal action against Avis.