Does your roof need repairs? Texas law currently does not require roofers to be licensed – Houston Public Media

Some homeowners may be looking for a contractor to help with repairs after numerous storms have passed through the Houston area and damaged homes.

So far, at least $21 million in individual assistance loans have been approved for Houston-area residents affected by the recent storms. Funds from the Federal Emergency Management Agency (FEMA) can be used to meet the basic needs of a home, such as toilets, roofing, essential utilities, windows and doors.

Mike Dishberger is a board member of the Greater Houston Builders Association. He gave two key tips for homeowners to protect themselves when looking for contractors.

Ask for references

If someone knocks on your door saying they’re a roofer, Dishberger suggested a Google search could help determine their credibility.

“Make sure they’re legit. Unfortunately, when there are storms, there are a lot of non-legitimate people who go around and get money up front, and never do any work for you,” he said. “Or they’re not doing the job they’re supposed to do.”

Dishberger said some entrepreneurs have joined numerous organizations to build credibility. He said a company that has invested in joining an organization is also easier to find later if a customer has concerns.

“Most of these organizations, including ours, are looking to improve their business and how they interact with customers,” he said.

Other organizations, like the Better Business Bureau (BBB), also have methods for filing a complaint about a business associated with them. Although the Texas Department of Licensing and Regulation does not currently require licensing for roofing contractors, some choose to obtain an optional license from the Roofing Contractors Association of Texas (RCAT).

Dishberger added that homeowners can also ask neighbors they have worked with if they have recently had their roof repaired.

Never give money upfront

Some contractors may ask for a little money before doing the work, but Dishberger said he never has to pay the full price until the job is completed.

“I would definitely use a credit card or a check and I wouldn’t use cash,” he said.

Dishberger also added that a reputable company will give a price in advance and might even suggest the homeowner contact their insurance company.

“They’ll say, ‘Hey, we think (your roof) needs to be replaced, but call your insurance company and see what they say, too,'” he said.