GapBuster Announces Third Party Data Breach Following Cybersecurity Incident at Nectar Desk | Console and Associates, PC

On June 2, 2024, Gapbuster Worldwide Pty Ltd, also known as Sonata GBW (“GBW”), filed a notice with the Maine Attorney General after discovering that a data breach had occurred at Nectar Desk, a provider used by GBW. In this notice, GapBuster explains that the incident resulted in an unauthorized party being able to access consumers’ confidential information, including their names, email addresses, and phone numbers. After completing its investigation, GBW began sending data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you have received a data breach notification from Gapbuster Worldwide Pty Ltd, it is important that you understand the risks involved and what you can do about them. A data breach lawyer can help you learn more about how to protect yourself from fraud or identity theft and discuss your legal options after the GBW/Nectar Desk data breach. For more information, see our recent article on this topic. Here.

What caused the data theft at GapBuster/Nectar Desk?

The GBW/Nectar Desk data breach was only recently announced and more information is expected in the near future. However, GBW’s filings with the Maine Attorney General provide some important information about what led to the data breach. According to this source, Nectar Desk is a third-party vendor used by GapBuster. Apparently, Nectar Desk provides cloud-based call center solutions for companies like GBW.

On May 30, 2024, Nectar Desk experienced a data breach. GBW then contacted Nectar Desk to inform the company of the incident. Nectar Desk immediately contained the incident. GBW also asked Nectar Desk to track all download activity to ensure that any confidential information that was exposed was not further disseminated.

After GBW learned that sensitive consumer data was accessible to unauthorized parties, the company reviewed the compromised files to determine what information was leaked and which consumers were affected. While the compromised information varies by individual, it may include your name, email address, and phone number.

On June 2, 2024, GBW sent data breach letters to everyone affected by the recent data breach. These letters were intended to provide victims with a list of the information belonging to them that had been compromised.

More information about Gapbuster Worldwide Pty Ltd

Gapbuster Worldwide Pty Ltd is an India-based professional services company. GBW provides a range of advertising and marketing services to its corporate clients, as well as other services to enhance the overall customer experience. One of GBW’s main offerings is mystery shoppers. GapBuster employs more than 150 people and generates annual revenue of approximately US$64 million.