Intel denies reports it has identified a root cause of Core i9 crashes – investigation continues

Intel has confirmed Tom’s Hardware that the claim of having solved the cause of the Core i9 crashing issues is false. Intel’s statement contradicts German publication Igor’s Lab, which reported earlier today that Intel had discovered the cause of the issues affecting the stability of the 13th Gen Raptor Lake and 14th Gen Raptor Lake Refresh Core i9 processors, sparking a wave of reports claiming a fix would come via a firmware patch.

“Contrary to recent media reports, Intel has not confirmed the root cause and continues to investigate with its partners user reports of instability issues on unlocked 13th and 14th Generation Intel Core Desktop Processors (K/KF/KS).” Intel said in a statement to Tom’s Hardware. “The microcode patch mentioned in press reports fixes an eTVB bug that Intel discovered while investigating the instability reports. While this issue may contribute to the instability, it is not the root cause.”