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$81,000 withdrawn from Wells Fargo account and sent to Citibank – victim says she received no notices, no care, no compensation

A woman who found tens of thousands of dollars missing from her Wells Fargo account says the financial giant is failing to protect its customers.

The victim, who wished to remain anonymous to protect her identity, says thieves stole more than $81,000 from her account via electronic transfers, FOX News Memphis reports.

The woman says she has only withdrawn money from her account three times after opening it five years ago.

She says the incident occurred in November, but she noticed the theft months later because she didn’t receive any warning or notification from Wells Fargo about suspicious activity.

“I couldn’t believe this was happening to me. I didn’t expect anything to come from this account. I immediately called the bank…

I want them to refund or refund my money.”

The victim says Wells Fargo told her the funds were transferred to a Citibank account under her name and Social Security number. But she says she never opened a Citi account and was not alerted by the banking giant that someone had used her personal information to open an account.

She says she’s worried she won’t see a dime of her money again after both Wells Fargo and Citi told her they wouldn’t refund the stolen funds. She also says Wells Fargo is blaming her for not taking immediate action.

“(They) said, ‘If you had told us within two hours, we would have prevented this transaction,’ even though they didn’t even send an alert.”

The victim says she doesn’t know how her information was exposed because she only gave her name, Social Security number and bank account to two potential lenders in September, when she bought a home, and to the city where she lives for billing purposes .

With no recourse, the woman now says she is withdrawing all of her money from her Wells Fargo account.

“I’m changing banks. I will never trust a bank that doesn’t care about its customers.”

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