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Shelves shortages amid Co-op cybersecurity incident

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Numerous Co-op locations are struggling with inventory issues following a cybersecurity incident last week. The fresh and frozen food departments at the Warman location are among those affected. July 2, 2024 (Payton Zillich/650CKOM)

Co-op is experiencing shelf shortages amid a cybersecurity incident reported last week.

A statement from Federated Co-operatives Limited, the main supplier to the Co-op food stores, said the incident had impacted some internal customer-facing systems, which could impact the company’s stock levels of certain food products.

Following a cybersecurity incident, Co-op is struggling with inventory issues affecting its fresh and frozen food shelves. (Payton Zillich/650CKOM)

Following a cybersecurity incident, Co-op is struggling with inventory issues affecting its fresh and frozen food shelves. (Payton Zillich/650CKOM)

One of those places is the Co-op grocery store in Warman. On Tuesday afternoon, the shelves in the produce and frozen food aisles were empty.

“We apologize for any inconvenience and thank you for your patience while we work to get inventory back to normal,” said the sign in the store’s produce section.

While shelves are sparsely stocked in some parts of the province, Federated Co-operatives Limited says there is no evidence that consumer data has been compromised. (Payton Zillich/650CKOM)

While shelves are sparsely stocked in some parts of the province, Federated Co-operatives Limited says there is no evidence that consumer data has been compromised. (Payton Zillich/650CKOM)

Warman’s Co-op Gas Bar has also been unable to process gift cards since Tuesday afternoon.

On July 2, 2024, Warman's Co-op Gas Bar had a sign reading "Due to technical issues, we are currently unable to process gift cards. We apologize for any inconvenience." (Payton Zillich/650CKOM)

On July 2, 2024, a sign was posted at Warman’s Co-op Gas Bar that read, “Due to technical difficulties, we are unable to process gift cards at this time. We apologize for any inconvenience this may cause.” (Payton Zillich/650CKOM)

The incident not only affected local retail stores; last week, Sherwood and Kindersley Co-op card lock stores also reported outages.

According to Federated Co-operatives Limited, there is currently no evidence of misuse of consumer data and the company will take appropriate action.

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